You can request maintenance by logging into the tenant portal. We will keep you updated on the status of the maintenance request and will be in contact for any scheduling purposes. You can also call our office or send an email, if you have a question or need immediate assistance. It is best not to leave messages on the agent’s cell phone, as the response may be delayed.

You can reach us seven (7) days a week by phone for any maintenance emergency you may have. You should be prepared to know the location of electric, gas and/or water shutoffs to prevent property damage until a service provider can respond.

You will receive a document that will give all of the information needed to set up the utilities in your name as of the move in date.

Renter’s insurance to cover any damage caused by you to the rental property and your possessions is required for all single family homes and most multifamily. Ask your agent for further information.

Your rent is always due on the first of the month and is late if not paid by the third day.

We accept all forms of payments except cash. Please use our pay online option for quick processing of your rent. Click here to pay online.

Instructions for registering for online payments can be found here.

Yes, all alterations to your rental unit will need to be approved by the owner. Please contact us for details.

Yes, you will need to give written notice per your lease agreement, which is generally at least 30 days.

If you need to move out early, the full amount of the rent is still due until the end date of your rental agreement, or occupancy by another tenant, whichever comes first. If you are in a lease, there will be a lease termination fee, which is detailed in the lease agreement.

The rental unit must be returned in the same condition as received, except for normal wear and tear. You will receive detailed cleaning instructions at the beginning and end of your tenancy. You will have the opportunity to have a pre-inspection, prior to your moving out. If any repairs and/or cleaning are necessary after you have vacated the property, the charges will be deducted from the security deposit. Please refer to your rental agreement for additional details.

Your security deposit disposition will be done within 21 calendar days after you have officially vacated the unit, by turning over all keys and openers to the agent.

We offer an online rental application service. Click here to fill out and submit online. Every person over the age of 18 years old who will live on the property will need to submit a rental application. We require that all applicants view the property before submitting an application. The agent showing you the property will also have applications available.

Our fee per applicant is $35.00.

We turn rental applications around very quickly. On average, we will have feedback on your rental application within 2-3 business days.

The pet policy and additional deposit is determined by the property owner. Please check with an agent for further information.

We manage rental properties in El Dorado Hills, Folsom, Roseville, Sacramento, Cameron Park, Rescue, Placerville, Rancho Cordova, Granite Bay, Rocklin, Citrus Heights, Gold River, Fair Oaks, Orangevale, Carmichael, Diamond Springs, El Dorado, Camino, Pollock Pines, Elk Grove, Natomas, Rancho Murieta, and other areas of El Dorado, Placer, and Sacramento Counties.

The typical lease period is twelve (12) months. Renewals are available subject to owner approval. Some multifamily properties allow month to month agreements.

Water, sewer and trash may be included for multifamily properties. Most single family homes require the tenant to pay all utilities. Please refer to the specific listing on our website for further information.

You will be asked to pay a holding deposit in the amount of the security deposit to hold the property for you, until your move in date. This will be applied to your move in costs. You will also receive the lease to sign, as well as information about utilities, etc. Utilities will need to be transferred into your name effective as of your move in date.

Yes. We accept all forms of payment except cash. Please utilize our pay online option found on our website for quick processing of your rent. Click here to pay online. If you pay from your checking account by entering the bank routing and account number, there is no fee. If you use a debit or credit card, a 3% fee is charged by our processor.

We accept all forms of payment except cash. Please utilize our pay online option for quick processing of your rent.

You can find the rental availability date information for every listing on our site. The availability of the rental properties will vary.